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Features
We created Open ACU with ease of use as the number one priority. As a result it has a straightforward interface with time saving features.
There is more to see than this simplified list. See the Open ACU features in action on our videos page. There you will find feature clips and full walkthrough demonstrations. Check out the help wiki for a deep dive into features, how-tos and best practices. Also check out our Frequently Asked Questions to learn more.
Accept Payments…
Connect a Stripe merchant account for a seamless, integrated credit card payments solution. *Additional $10 per month plus processing fees
Simple Pricing
Unlimited appointments, patients, health records, practitioners and users—all for just $55 per month. Add file uploads, text message appointment reminders or multiple locations for an additional low fee.
Appointment Scheduling
Schedule appointments from your admin portal or allow patients to schedule their own appointments online. It’s quick, easy and convenient—for you and your patients.
Electronic Health Records
Eliminate paper charts and store all your electronic health records in a secure, HIPAA-compliant database.
Online Intake Forms
Go truly paperless with fully customizable, secure online electronic intake forms. Each questionnaire is time sensitive and unique to the patient
Patient Portal
Patients can schedule appointments, view past and future appointments, download receipts and edit account details. Plus you can upload a photo to help staff recognize patients when they arrive.
Security
User credentials are double-encrypted, with patient information stored with modern, server-side techniques. Multiple levels of security are deployed to protect against even an accidental breach.
Mobile Responsive
The scheduler, EHR and patient portal are optimized for use on all devices. You and your patients can seamlessly access Open ACU via desktop, laptop, tablet or phone.
Reminders
Reduce no-shows and late cancellations with automated reminder email or optional SMS texts. No more reminder calls!
Unlimited Practioners
Got a multi-practitioner clinic? We’ve got you covered. Your cost is the same no matter how many practitioners you have.
Activity Logs
Appointments, health records, patient records and their changes are logged for tracking activity and to help troubleshoot issues.
Patient profiles
Everything you need to know about a patient—demographic info, emergency contact, appointment and payment history, health records, even customizable notes for your staff—is one click away.
Payments & Transactions
Track every dollar that comes into your practice with appointment transactions, purchase transactions, credits and pre-pays. Patients can download and print receipts, or easily create superbills for them.
Cloud Based
You and your patients can access your scheduler anytime, anywhere and anytime, 24 hours 7 days a week.
No Show Management
No-shows happen. We help you track them and charge for them. Need to waive a no-show fee? Not a problem—it’s up to you.
Waiting Lists
Schedule more patients on your busiest days! When one patient cancels, you can easily add another from the waiting list.
Schedule Blocks
Opening your schedule is fast and easy with block settings, recurrent schedule blocks and a customizable library of reusable blocks.
Multiple Locations
Do you practice at multiple locations? No problem. The base price includes unlimited appointments and electronic health records at up to two locations. Add additional locations for $10 per month each.
User Managment
Add, edit and manage your team’s users with user settings and permissions. Open ACU gives you unlimited user and practitioner seats.
Uploads
Need to upload files to a patient profile? Upload image (png, jpeg or gif) or PDF files, up to 5 files per patient. Limit 5 MB per file. Additional $5 per month
Text Reminders
Send an unlimited number of appointment reminders via SMS text message. Patients opt-in and can opt-out anytime. Additional $5 per month.